Savvy Freelance Writer

The Craft of Narrative Nonfiction

One Ring-y Ding-y

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Does anyone else remember life before the phone company break up? What was to result was a new era of lower phone rates and ease of access.

Ha. Ha. Ha.

I am in one of Verizon’s layers of Hell at the moment. I don’t know my account number. The pin I think is my pin is not my pin. I know the last four digits of the account number from my ebill. I’m calling from the number of the account. I want to PAY THEM MONEY. But is that enough?


Before I can pay the bill that goes with the account for the phone I’m calling on, I have to have the pin or the account.

Speak to a person, you say? The people have left the building!

This is maddening because I know I’m going to lose my internet and phone any minute now and there’s nothing I can do about it!

WHere is Lily Tomlin when you need her?


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